About This Site

Welcome to Tangerpay’s mission status page. Subscribe here to stay informed of scheduled and unscheduled outages concerning Tangerpay’s payment systems. An “outage” is any system wide problem or denial of service affecting more than 10% of our store owners globally.

TANGERPAY OUTAGE SEVERITY LEVELS

SEVERITY 1 - Any system wide problem affecting a critical Tangerpay product or service used by more than 80% of our store owners globally, with no available work arounds.

SEVERITY 2 - Any system wide problem affecting a critical Tangerpay product or service used by more than 40% of our store owners globally, with no available work arounds. Or a problem affecting more than 80% of our store owners for which a work around exists.

SEVERITY 3 - Any system wide problem affecting a critical Tangerpay product or service used by more than 10% of our store owners globally, with no available work arounds.. Or a problem affecting more than 40% of our store owners for which a work around exists.

Contact us on service@tangerpay.com if you are currently experiencing a problem or an issue not already listed on this page.

If your issue is related to an outage listed on this page, please stay tuned for further updates by hitting the SUBSCRIBE button at the top of this page . We thank you for your support and understanding while our engineers work hard to restore the service.